Free Curbside Delivery
ZLINE orders include free curbside delivery via FedEx Ground, FedEx Freight, or the most trusted carrier available. Please note that delivery is to the curbside only - be sure to arrange for assistance if needed, as the carrier will not bring items inside your home.

Tracking & Delivery Scheduling
In most cases, you will receive tracking details 3-5 business days after you place your order. When the tracking number is sent, please allow 1-2 business days for the tracking number to populate details.

See our full Shipping Policy here.

ZLINE returns must be requested within 30 days of your delivery date. We are unable to process returns submitted after this period. Products must be unused, uninstalled, and in their original packaging, including the box and pallet, to qualify for a return. Accessories like chimneys, extensions, and trim kits are not returnable.

Restocking Fee
Please note, a 15% restocking fee will be applied to all approved returns.

Non-Returnable Items
Accessories including chimneys, extensions, crown moldings, trim kits, brass burners, griddles, and similar items are not eligible for return.

See our full Return Policy here.